Integration

Automate list incidents and create incident in incidentio as soon as events happen

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

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46 operations4 triggersAuth: api-key

About incidentio

Supercharge your incident management with incident.io – the leading platform for orchestrating incidents, streamlining response processes, and tracking action items all in one place.

What teams automate with incidentio

List and search incidents: Quickly retrieve a list of ongoing or historical incidents, complete with metadata such as severity, status, and timestamps, using incidentio_incidents_list.
Create new incidents: Trigger new incident creation programmatically via incidentio_incidents_create, specifying severity, name, type, and custom details to ensure nothing slows your response down.
Automate incident follow-ups: Leverage incident.io’s powerful automation to ensure important action items and learnings aren't missed, helping teams resolve issues and improve processes.
Customize workflows: Integrate bespoke incident types, severities, and custom fields tailored to your organization’s needs.
Enforce best practices with schedules & escalations: Streamline on-call and incident management by automatically assigning, notifying, and escalating as situations evolve.
incidentio_incidents_list: List, paginate and filter incidents with full detail.

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What can you do with the incidentio integration?

What can you do with the incidentio integration? Supercharge your incident management with incident.io – the leading platform for orchestrating incidents, streamlining response processes, and tracking action items all in one place. Seamlessly integrate incident.io into your automated workflows to take command of incident creation, real-time collaboration, follow-ups, scheduling, escalations, and much more. With the incident.io tool, you can: AptlyStar exposes 46 operations and 4 triggers so teams can automate end-to-end processes without maintaining brittle scripts.

Automate & integrate incidentio

Compose incidentio with the rest of your stack using visual workflows and agents.

Read & query data

Pull live records, search entities, and keep downstream systems up to date.

List Incidents
List Actions
List Follow-ups
List Users

Create & update incidentio records

Insert, upsert, and patch objects so incidentio workflows stay synchronized automatically.

Create Incident
Update Incident
Create Workflow
Update Workflow

Manage lifecycle

Archive, delete, merge, and reconcile records with guardrails and approvals.

Delete Workflow
Delete Schedule
Delete Custom Field
Delete Incident Role

Automate on events

React to webhooks and polling triggers the moment something happens.

incident.io Incident Created
incident.io Incident Updated
incident.io Incident Status Updated
incident.io Alert Created

incidentio analyze & report

Aggregate metrics, export datasets, and feed BI or agent summaries.

List Users
Show User
List Workflows

incidentio automate on events

React to webhooks and polling triggers the moment something happens.

List Workflows
Create Workflow
Show Workflow

Build incidentio agents

Ship AI workflows that read, decide, and act on incidentio — with guardrails and human approvals where you need them.

incident.io commander

Build a scheduled workflow that polls incident.io for newly declared incidents, opens a Slack war-room for each, invites responders from the on-call schedule, pulls related PagerDuty alerts, and pins the runbook.

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incident.io postmortem starter

Create a scheduled workflow that polls incident.io for recently resolved incidents, pulls the Slack thread, related Sentry errors, and deploy timeline, then drafts a postmortem doc in Google Docs.

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incident.io action-item tracker

Build a workflow that watches incident.io for new follow-up actions, creates Linear tickets for each, and writes a tracking table that surfaces overdue actions on a weekly digest.

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incident.io weekly digest

Create a scheduled weekly workflow that summarizes incident.io activity — declared incidents, MTTR, top affected services, action-item completion rate — and posts to Slack.

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incident.io SLO impact mapper

Create a workflow that on each incident.io incident maps impacted services to active SLOs, calculates SLO burn, and writes the impact analysis back to the incident timeline.

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incident.io noise filter

Build a workflow that pulls incident.io declared incidents, classifies a subset as low-impact noise, auto-resolves them after auditing, and writes a noise-rate metric to a table.

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Ready to solve your incidentio integration challenges?

Connect incidentio once, then reuse the same blocks across agents, workflows, and templates.

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Challenges AptlyStar solves

Keep incidentio in sync with the rest of your stack

Teams lose hours copying data between incidentio and CRMs, inboxes, and spreadsheets. AptlyStar connects incidentio to 46+ operations so updates flow automatically.

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Scale incidentio automations without custom glue code

One-off scripts break when APIs change. Use visual workflows, retries, and typed blocks so incidentio automations stay maintainable as you grow.

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Give AI agents secure, scoped access to incidentio

Agents need live incidentio context without over-permissioned keys. Connect credentials once, apply guardrails, and let agents act through audited workflow runs.

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Featured incidentio templates

Ready-to-use workflow templates that include incidentio, just like in the app.

incident.io commander

Build a scheduled workflow that polls incident.io for newly declared incidents, opens a Slack war-room for each, invites responders from the on-call schedule, pulls related PagerDu...

Browse templates

incident.io postmortem starter

Create a scheduled workflow that polls incident.io for recently resolved incidents, pulls the Slack thread, related Sentry errors, and deploy timeline, then drafts a postmortem doc...

Browse templates

incident.io action-item tracker

Build a workflow that watches incident.io for new follow-up actions, creates Linear tickets for each, and writes a tracking table that surfaces overdue actions on a weekly digest.

Browse templates

incident.io weekly digest

Create a scheduled weekly workflow that summarizes incident.io activity — declared incidents, MTTR, top affected services, action-item completion rate — and posts to Slack.

Browse templates

incident.io customer comms drafter

Build a workflow that during a high-severity incident.io incident drafts customer status-page copy and a tailored email update, holds for approval, and dispatches once approved.

Browse templates

incident.io SLO impact mapper

Create a workflow that on each incident.io incident maps impacted services to active SLOs, calculates SLO burn, and writes the impact analysis back to the incident timeline.

Browse templates